Before changing the address for your email list subscriptions, you'll need to create a password for your new address.
You should also update the email address used on your Library Directory & Learning Calendar (L2) account. If you need assistance with that, contact L2 Help. For email lists managed by RAILS, we periodically unsubscribe addresses that aren't connected with an account on L2.
You have access to both old and new email accounts
If you can log into both your old and new email accounts and send mail from each address (i.e., the address is in the message's "from" field):
Log into your old email account and send a message to:
With only this line in the message body:
change LISTNAME NEWADDRESS
(Substitute the short name of the email list for LISTNAME, and your new email address for NEWADDRESS.)
To change all your subscriptions, send this message:
change * NEWADDRESS
ListServ will send an acknowledgement to your old address, and an email that has a confirmation link to your new address.
You will then need to log into your new email account and click the confirmation link within 48 hours. To confirm the change in the ListServ web interface, you'll need to log in with your new email address and its ListServ password.
If you see a weird message about "confirmation code does not correspond to any pending command", you can ignore it, as long as you clicked the confirmation link within the 48-hour window.
You have access only to your new email account
If you no longer have access to your old email account that allows you to send mail from that address, you'll need to subscribe your new address as a new subscription to the email list.
If your old address no longer receives email, ListServ will automatically cancel that subscription after a certain number of list messages are bounced back as undeliverable.
If your old address is forwarding to your new address, contact RAILS Communications for help unsubscribing your old address, so you don't receive duplicate list messages.