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Many of our training events have been recorded. Search for past webinars and workshops below.

Some recordings are available only to people affiliated with RAILS libraries.

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  • Rethinking Library: Cost Effective Design Options

    When redesigning the library, there are many design options. Keeping good design principles and student input in mind, how can you rethink spaces when faced with a small budget? Techno-librarian Carolyn Foote will share inexpensive ideas for revamping your library space to create more student friendly, mobile friendly library.

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  • Rethinking Library: Gathering Student Input

    How can we incorporate student input into our library redesigns? Explore a variety of methods for gathering and incorporating student feedback to create a truly student friendly space! Techno-librarian Carolyn Foote will share strategies for reaching students K-12 to rethink library spaces.

    Topics/Agenda:
    • Importance of student feedback -- the why
    • Methods for gathering student feedback (informal and formal)
    • Examples of results of student feedback
    • Impact of feedback on design

    Desired Outcomes:

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  • Navigating the Changing Landscape of Library Privacy

    Learn about contemporary patron privacy issues facing libraries today, and the practical actions libraries can take to improve patron privacy protections. The webinar will provide an overview of the ethical and legal foundations for patron privacy, and highlight resources that can be used to help libraries preserve patron privacy when adopting new technologies. Topics to be addressed include vendor agreements, securing the library's ILS, amd using HTTPS, VPNs, and the Tor browser to safeguard web browsing and online communications.

    Presenters:

    Details/Watch

  • Leading Tough Conversations

    People who work in libraries are passionate about what they do, which means that when people and ideas are in conflict, high-stakes emotions often run strong under the surface. Acknowledging and talking through strong feelings is a critical part of resolving conflict, but few managers and leaders are naturally at ease with taking that on. Fortunately, basic facilitation skills can help you lead tough conversations with groups in your library.

    Details/Watch

  • The Challenging Patron Workshop: Safety, Security, and Service at the Moment of Truth

    Dr. Steve Albrecht, a leading national expert on library safety and security and author of the new ALA book, Library Security, has trained thousands of library employees on the do's and don'ts of handling difficult patrons, transients, crooks, Internet hogs, and others who want to disrupt the library environment. This webinar offers practical, realistic tools which will make your facility a better, safer place to work.

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  • Fundamentals of Municipal Finance: How Illinois Libraries Borrow Money

    The issuance of bonds and debt certificates are the principal way Illinois governments, including libraries borrow money. Most library leaders are rarely involved in bond issuance during the course of their careers, and some may find the process confusing and frustrating. This presentation will provide participants with the basics of issuing bonds in Illinois and will allow you to be an active decision-maker for your organization rather than a bystander relying solely on consultants to get you through.

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  • Finance for Librarians - Session Three

    This three-part webinar examines the connection between the theory and the best practices of strategic financial resource management. Topics include: revenue models, types of budgets, internal controls, resource allocation, financial planning, accounting practices and acquiring outside resources. Elements of leadership and strategic planning are also examined.

    This webinar was presented by Sean Gaffney and is approximately one hour in length.

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  • Finance for Librarians - Session Two

    This three-part webinar will examine the connection between the theory and the best practices of strategic financial resource management. Topics will include: revenue models, types of budgets, internal controls, resource allocation, financial planning, and acquiring outside resources. Elements of leadership and strategic planning will also be explored.

    This webinar was presented by Sean Gaffney and is approximately one hour in length.

    Viewing access to this recording is restricted.
  • Finance for Librarians - Session One

    This three-part webinar examines the connection between the theory and the best practices of strategic financial resource management. Topics include: revenue models, types of budgets, internal controls, resource allocation, financial planning, and acquiring outside resources. Elements of leadership and strategic planning are also explored.

    This webinar series is presented by Sean Gaffney. It is approximately one hour in length.

    Viewing access to this recording is restricted.
  • Keeping Patrons Safe: Our Responsibilities During High Risk Situations

    Since libraries are public places and we have an 'invitee' relationship with our patrons, our duty of care is higher. From the moment we open our doors in the morning until we close them at night, we need to do our best to protect staff and patrons of all ages from seen or unseen harms or known or unknown liabilities. This session focuses on building your awareness and responses to emergency and non-emergency events ranging from "slip and falls" to active shooters, from weather to a broken pipe, and from fires to power outages. Your presenter, noted library security expert, Dr.

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  • The Accidental Leader

    Leadership may not be something you aspire to, but you may find yourself in a leadership role unexpectedly: the manager gets sick, takes another job, or is let go, and you are the lucky choice to assume her position, either temporarily or permanently. How do you quickly find the internal and external resources you need to lead? How do you exercise authority without becoming either a tyrant or a pushover?

    Details/Watch

  • Conducting More Effective Board Meetings

    This session will deal with proper voting procedures and address parliament matters. It will also discuss how to deal with agendas, meeting minutes, and other areas of board practice. Finally, attendees will gain tools and guidance on dealing with difficult people, whether they serve on the board or sit in the audience.

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  • Managing Your Records Under the Illinois Local Records Act

    This session, presented by Bruce A. Radke of Vedder Price P.C., will provide practical and proven steps to complying with the Illinois Records Act (the "LCA") specifically focusing on the topics of particular to our members, including:

    • What is a "public record" covered by the LCA
    • How long must public records be retained
    • How are public records to be maintained
    • What is the process for disposing of public records

    This webinar was originally broadcast on March 30, 2015 and is approximately 90 minutes in length.

    Viewing access to this recording is restricted.
  • Community Based Strategic Planning

    In this workshop, George Needham offered a framework for strategic planning that is inextricably rooted in the community served, whether that's a political subdivision, a college or university campus, a school district, or a corporation. Participants gained hands on experience with tools they can use to create an effective, useful plan that uses library strengths to address authentic, rather than assumed, community needs and desires.

    The workshop covered four vital steps in successful strategic planning:

    Viewing access to this recording is restricted.
  • How Am I Doing? : Raising the Bar on Performance Management