Continuing Education Archives

Libraries have seen a significant increase in collection, display, and program challenges. Janice Del Negro, Ph.D., discusses how to respond to challenges and understand the legal rights of libraries. Learn how to shore up support in the community by educating board members, staff, and patrons on the purpose of libraries and why intellectual freedom is critical.

Presented by ARRT.

Special libraries and information centers have always had to justify their budgets and show their ROI, but there are more impactful and effective ways to convey the full impact of information services to an enterprise.

In this workshop, Mary Ellen Bates will look at how to talk about the full value of information services, creating insights that were not possible before, and contributing directly to the strategic business goals of the organization.

Mary Ellen Bates is the principal of Bates Information Services, providing strategic business research to

This webinar discusses some of the reasons that patrons challenge books and other materials as well as how to prepare for and handle resource challenges. Attendees will leave with concrete steps they can take before and during book challenges.

As we have witnessed the social, financial, and mental health challenges of our patrons escalate during the COVID-19 pandemic, libraries must connect and build relationships with local providers focused on these needs so that we may serve our communities as effectively as possible. This session will explore why it is imperative that libraries connect with social service providers in their communities, how to cultivate these connections, and tips to make sure the agencies you work with are effective, ethical partners.

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Ileana C. Serrano, Data Dissemination Specialist for the U.S. Census Bureau, helps participants navigate the census.gov website and demonstrates how to access a variety of census data. Among the topics that are covered during this 90-minute webinar include:

When people think "library," they don't often think of data. Books? Sure. Reading? Of course. But data, even simple data, is the key piece that needs to be told to leverage a seat at the table, to make the library space into what it can be, to be a priority for both administrators and school boards, and to show growth over time. Data is only as good as the story you tell with it. Participants will hear ideas on what data to collect and how to collect it, how to use data for evaluations, and what story to tell with it.

The 2020 Census begins soon, and libraries have been called upon to facilitate a complete and correct count. This webinar aims to answer remaining questions and give your staff the confidence they need to assist the public.

Qs beyond the FAQ

We have 101 questions about the 9-question 2020 Census form, and suspect you do, too. Erika H. Becker-Medina, Chief of Communications for the Decennial Census helps clear the fog.

Legal considerations

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There are 12,741,080 reasons for Illinois public libraries to make Census 2020 a priority.

The results of the 2020 count will determine your community's political representation and share of federal funding for a decade or more. Each uncounted person will equal a loss of $15,350
in funding toward medical assistance, local schools and higher education, social services, infrastructure investment and more over the course of 10 years.

Learn how to get your library involved with the 2020 Census.

Speakers will include:

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