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Many of our training events have been recorded. Search for past webinars and workshops below.

Some recordings are available only to people affiliated with RAILS libraries.

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  • Keeping Patrons Safe: Our Responsibilities During High Risk Situations

    Since libraries are public places and we have an 'invitee' relationship with our patrons, our duty of care is higher. From the moment we open our doors in the morning until we close them at night, we need to do our best to protect staff and patrons of all ages from seen or unseen harms or known or unknown liabilities. This session focuses on building your awareness and responses to emergency and non-emergency events ranging from "slip and falls" to active shooters, from weather to a broken pipe, and from fires to power outages. Your presenter, noted library security expert, Dr.

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  • The Accidental Leader

    Leadership may not be something you aspire to, but you may find yourself in a leadership role unexpectedly: the manager gets sick, takes another job, or is let go, and you are the lucky choice to assume her position, either temporarily or permanently. How do you quickly find the internal and external resources you need to lead? How do you exercise authority without becoming either a tyrant or a pushover?

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  • Conducting More Effective Board Meetings

    This session will deal with proper voting procedures and address parliament matters. It will also discuss how to deal with agendas, meeting minutes, and other areas of board practice. Finally, attendees will gain tools and guidance on dealing with difficult people, whether they serve on the board or sit in the audience.

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  • Managing Your Records Under the Illinois Local Records Act

    This session, presented by Bruce A. Radke of Vedder Price P.C., will provide practical and proven steps to complying with the Illinois Records Act (the "LCA") specifically focusing on the topics of particular to our members, including:

    • What is a "public record" covered by the LCA
    • How long must public records be retained
    • How are public records to be maintained
    • What is the process for disposing of public records

    This webinar was originally broadcast on March 30, 2015 and is approximately 90 minutes in length.

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  • Community Based Strategic Planning

    In this workshop, George Needham offered a framework for strategic planning that is inextricably rooted in the community served, whether that's a political subdivision, a college or university campus, a school district, or a corporation. Participants gained hands on experience with tools they can use to create an effective, useful plan that uses library strengths to address authentic, rather than assumed, community needs and desires.

    The workshop covered four vital steps in successful strategic planning:

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  • How Am I Doing? : Raising the Bar on Performance Management