Those of us who work in a library aim to make all students and community members feel welcome, and to provide the best service to all who walk through our doors. Yet, research suggests that unconscious phenomena related to race, ethnicity, and other identity differences can get in the way of those goals. Core concepts from the mind sciences - including implicit bias, racial anxiety, and stereotype threat - can help to explain why identity differences can present challenges, even for those of us with values of equity.
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