59 min 47 s
A crisis is any situation that threatens the integrity or reputation of your organization. This could include funding reductions, safety or security events, or health issues at your library. In this webinar, you will learn how to create a Crisis Communications Plan so you can be prepared and know how you will communicate in the event of a crisis. This includes who will communicate, what they will say, what audiences need to hear the message, and how you will reach them. You will also learn the distinction between a Crisis Communications Plan and a Crisis Response Plan.
This presentation was recorded on September 13, 2022, and runs just under one hour. The presentation slides can be accessed here.